All in retail

A single word can make all the difference

A single word can make all the difference

Mark Strayer
GenAI, emerging tech, retail

I am exploring creative AI applications in business beyond automating tasks. Instead of just saving costs, think about using AI for personalized and scalable solutions. Examples include generating custom product descriptions and translating training manuals into local dialects and formats for different learning styles. The key is shifting from “must” (mandatory) to “can” (innovative possibilities) thinking. Embracing this mindset will set businesses apart, making them more innovative and competitive in their industries.

The process: The fuzzy edges of Generative AI

The process: The fuzzy edges of Generative AI

Mark Strayer
retail, emerging tech, GenAI

In my latest article, I explore the transformative impact and challenges of Generative AI (GenAI) in business processes. I contrast traditional data querying methods, where results are consistent and predictable, with the dynamic and somewhat unpredictable nature of GenAI, which allows users to interact with data using natural language. This shift introduces a ‘fuzzy’ element to project management, requiring new approaches and expectations. I emphasize the need to adapt our mental models to harness GenAI effectively, despite its inherent uncertainties.